Ocean Spray Suite by Grandeur Property

Nice Positive: 设备 Negative: 有点味道

Fantastic accomodation Positive: We loved everything about Ocean Spray, location is perfect, very clean and had everything we needed. Had a few queries and they were always answered promptly and in a friendly manner. Negative: Maybe the only thing would be 2 keys. We travelled with my elderly parents so we didn't always do the same thing. This was a minor problem however in relation to all the things we loved.

Positive: Good location, two bathrooms, quite large, welcome pack and toiletries helpful. Negative: The property had not been cleaned properly - dried blood on sheets, dirty glasses, used plaster on the bathroom floor, crisps on the window sill, walls have dirty marks, glasses and dirt in bedroom drawers. The shower head is not attached to the wall in both bathrooms so you must hold the shower head to wash. There was not sufficient toilet roll or towels provided for our stay. The wardrobes in the bathroom smelled damp. There is only one key provided. The outdoor space is not connected to the flat and is in desperate need of a scrub, we didn't use it as everything is overgrown and covered in bird poo. There was also no BBQ and it did not look like the photos in the listing.

spacious, comfortable apartment Excellent support from the out of hours team whom I had to contact Positive: the Welcome Boxes were very welcome! Negative: Poor lighting in the lobby made using the lockbox a bit tricky

Great location and good facilities. Positive: Great location. Plenty of restaurants, shop, beach. Negative: Chatbot communication was poor.