Leaside House by Grandeur Property

Avoid this property at all costs—filthy, poorly maintained, and managed with complete disregard for guests. Positive: Only the Parking in front of the house was very convenient Negative: Our stay was an absolute disaster from start to finish. The property was extremely dirty when we arrived. We had to wash all the kitchen utensils, crockery, and other items before we could use them. There were also cobwebs inear the kitchen cupboard. The bed linen was also dirty, the living room was full of fluff, and the carpets were clearly unclean. The bathroom layout was very inconvenient. The toilet and sink were in separate rooms, which made things difficult for a house with three bedrooms. To make matters worse, the sink was so small that it was barely possible to wash your face properly. We had requested fans in advance because of the hot weather. Instead, we were given only two small desk fans for a three-bedroom house. They were completely inadequate and did not circulate the air, making it very uncomfortable, especially at night. The host told us someone would get back to us on Monday regarding our complaints, but no one ever contacted us. We were also missing a towel. When we reported it, we were unbelievably told to buy one ourselves and use it without washing it. It was only after we insisted on a refund that they finally brought us a towel. The lack of cleanliness, poor communication, and complete disregard for guest comfort made this one of the worst accommodation experiences we have ever had. I would strongly advise others to avoid this property at all costs.

Positive: Very clean and comfortable Negative: All was fine beside the neighbour that’s reported us while we were not.